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寫信給署長

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注意事項 Instructions
請務必詳閱以下說明內容,再行投書:
一、為確保您的電子信箱未遭人冒用,確實可收到移民署電子信箱回信,系統會自動發送一封「確認信」,請打開並點選信中的連結網址,完成確認後,我們將儘速依序處理您的來信。如您未收到「確認信」,請至您的「垃圾郵件匣」查看。凡未經您確認的信件,本信箱將不予受理。就同一事件,如無新事證,而重複來信者,本信箱將為您併案處理,不再另行寄發併案通知。
二、因應個人資料保護法,非因公務需要,本信箱不會在未經您同意之情況下,任意將您的個人資料提供他人使用。但基於各行政機關均有法定職掌與專業分工,本信箱收到您的電子郵件後,如涉及其他部會權責業務,將轉請主管機關處理並逕行回復,因此您的個人基本資料(如姓名、聯絡電話、聯絡地址、電子郵件地址等),將隨同電子郵件內容一併轉知主管單位。
三、如您所提檢舉內容、身分有保密之需要,或考量電子傳送可能產生之資安風險,請您改以書面郵寄至本署(地址:10066臺北市中正區廣州街15號,移民署收),如檢舉內容、身分有保密需要,請加註「身分請保密」字樣,倘案件非屬本署業管,本署將視權責歸屬,行文各主管機關處理。
四、為有效運用行政資源,凡不確定的檢舉事項、惡意攻詰謾駡、網路流傳訊息或相關不明網址,請勿投遞,本署將不予處理;若信件內容涉及違反相關法律者,請自負法律責任。
五、本信箱附加檔案型態只限定為副檔名為txt、doc、xls、ppt、pdf、bmp、gif、jpg、png、tif、tiff、odt、odp、ods,且每個附加檔案的大小最多為1MB。
六、信件處理時效部分,若來信內容屬於較複雜的查處案件,依行政院暨所屬各機關處理人民陳情案件要點規定:處理期限不得超過30日;若屬於立即處理回復案件,則於受理次日起3日(工作日)內回復陳情人。

Instructions
Please read the following instructions carefully before submitting the letter.
1、In order to prevent your personal information from being fraudulently used, and make sure your e-mail address is correct, the National Immigration Agency (NIA) will send a confirmation letter automatically via e-mail after you submit the e-mail. Please click the link to validate your e-mail address and we will deal with your letter and reply to you as soon as possible. If you do not receive the confirmation letter, please check your "Spam Box". Letters without validation will not be accepted. Repeated letters on the same subject without new information or evidence won’t be further processed.
2、In accordance with the Personal Data Protection Act, the NIA will not provide others with your personal data without your consent, except for official uses. However, based on the fact that administrative agencies have statutory responsibilities and expertise, if your letter involves the authorities of other administrative agencies, your letter including your personal information will be transferred to the competent agency.
3、If the content and identity is confidential, or if you have concerns about cybersecurity issues, please send an written letter to the NIA(Address: No. 15, Guangzhou Street, Zhongzheng District, Taipei City, 10066). If the content is confidential, please mark the word "confidential" on the cover.
4、In order to make the most use of administrative resources, please do not submit any unconfirmed information, malicious attacks, messages from the Internet, or unknown URLs. We will reject the above-mentioned letters. If the content involves violations of relevant laws, you shall bear the legal responsibility.
5、The attachment total upload capacity is limited to 10MB and up to 10 files. Attachment supported formats include: txt、doc、xls、ppt、pdf、bmp、gif、jpg、png、tif、tiff、odt、odp and ods. The size of each attachment file can be up to 1MB.
6、According to the time limit for replying petition cases’ regulations of the Executive Yuan: If the content is more complicated and need much time to investigate, the processing period should be within 30 days. Otherwise, we will respond within 3 -working days upon receiving your letter.